TÜV NORD Greater China has issued the first customised Service Quality Management (SQM) System Certificate to ZPMC

Vice General Manager of ZPMC, Jianjun Song (left), received the Service Quality Management System Certificate from TÜV NORD Greater China’s General Manager Jun Wan-Ren.



During a Certificate Award Ceremony in the TÜV NORD Greater China Shanghai office, the General Manager of TÜV NORD Greater China, Jun Wan-Ren, handed over the first customised Service Quality Management (SQM) System Certificate to ZPMC’s Vice General Manager Jianjun Song (Shanghai Zhenhua Heavy Industries Co., Ltd), the first SQM certificate to be issued in the Asia-Pacific Region.

Both ZPMC and TÜV NORD are aware that the modern service industry is becoming highly influential in the national economy and is strongly accelerating economic growth. In order to provide a professional service, ZPMC has chosen TÜV NORD to improve its quality of service in respect of hardware, software and processes. Taking into account the former’s specific situation in the industry, TÜV NORD Greater China has developed a series of SQM services to meet their needs, based on the standard ISO 9001:2015 and also integrated with the VDA 6.3 process audit method.

Jianjun Song expressed both his appreciation of and his confidence in TÜV NORD when he said: “We pay close attention to the delivery of services from the perspective of our customers, and the endorsement of TÜV NORD will enhance their confidence in us and definitely bring us more business opportunities; we’re willing to engage in further innovative cooperative ventures with you in the future in fields such as environmental protection, digital intelligence etc.” Jun Wan-Ren said during the ceremony: “We firmly believe that ‘Made in China with German Supervision’ will bring about a very positive impact, especially on the international business”.